Virtual Data Centre (Virtual Server)

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Virtual servers enhance the reliability, scalability, performance and security of systems – so application development can keep pace with your business goals.

Using this service, you can perform IT projects of varying complexity independently on our self-service portal: install from one to dozens or even hundreds of servers, combine servers into a common virtual network, change the size and bandwidth of individual servers, disable or delete unused servers, and create new servers and administer them remotely.

With this service, you’ll no longer have to buy physical server infrastructure, ensure its reliability, or worry about effective backup and recovery processes – we’ll handle all of that.

#fast

#simple

#secure

A simple way to boost the security and scalability of your systems.

Easy installation of updates without slowing system performance.

Rapid scaling of resources.

The flexibility to choose the virtualization platform that’s best for you.

Transparent pricing based on the volume of resources used.

How does it work?

1. We analyse your systems and their technologies.

2. We draw up a migration plan.

3. We migrate your systems.

4. We make recommendations for cost optimization, security and performance improvements.

5. We make sure your systems run smoothly.

Why choose us?

We are the only IT provider in Lithuania that’s been publishing its data centre availability metrics for more than a decade.

Metrics

Availability of services

Real service availability is a metric showing how much time services functioned during the reporting period. The maximum value is 100%. The figure is reduced by a failure of even one service to work for one client.

Virtualization platform (HyperV)

2022 Q4	2023 Q1	2023 Q2	2023 Q3
100%	99,99%	100%	99,99%

Virtualization platform (VMware)

2022 Q4	2023 Q1	2023 Q2	2023 Q3
99,98%	100%	100%	100%

Rating of specialists’ work

We have a customer feedback system in place to help us improve the quality of our services. Immediately after a problem is solved, customers are asked to rate the quality of the engineer’s work on a 5-point scale. Below is a summary table of the engineers’ performance.

Overall average grade of entries

2022 Q4	2023 Q1	2023 Q2	2023 Q3
4,96/5,00	4,90/5,00	4,95/5,00	4,80/5,00

Client tickets and incidents

We monitor systems daily, deal with customer queries and carry out preventive maintenance. Take a look at the statistics on referrals and faults in the table below.

Equipment failures

2022 Q4	2023 Q1	2023 Q2	2023 Q3
1	3	2	3

Connectivity disorders

2022 Q4	2023 Q1	2023 Q2	2023 Q3
2	1	1	1

Electricity supply disruptions

2022 Q4	2023 Q1	2023 Q2	2023 Q3
4	2	2	1

Customer referrals

2022 Q4	2023 Q1	2023 Q2	2023 Q3
430	623	482	338

Client stories

Kakava.lt

Kakava.lt cloud computing helps make system maintenance easier. The kakava.lt ticketing system is not only characterised by its user-friendly design and automation, but also by its outstanding IT infrastructure. The system runs from the cloud, which not only makes it easier and cheaper to maintain the system 24/7, but also allows dynamically change the amount of resources used and to more easily implement updates.

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